Question 1

What is Heaven Homes?

Accepted Answer

Heaven Homes is the world's most intelligent property platform — combining a global property marketplace, encrypted messaging, HD video calls, Luna AI assistant, crypto and fiat wallet, escrow-protected transactions, and KYC-verified agents in a single app available on iOS, Android, macOS, and Web.

Question 2

Can I pay for a property with cryptocurrency?

Accepted Answer

Yes. Heaven Homes supports Bitcoin (BTC), Ethereum (ETH), Solana (SOL), Cardano (ADA), TRON (TRX), and Polygon (MATIC) — plus Stripe card payments and bank transfers. All funds are held in escrow until transaction conditions are met.

Question 3

Is Heaven Homes free to use?

Accepted Answer

Browsing is always free. Listing properties and premium features require a subscription starting from $9.99/month. Cancel anytime through the App Store or Play Store.

Question 4

How does the Luna AI property assistant work?

Accepted Answer

Luna Heaven is powered by Claude (Anthropic), the world's most capable AI. She answers property questions 24/7 in natural language, shows property cards inside the chat, and guides you from finding your first home to tracking a construction-stage investment.

Question 5

How are agents verified on Heaven Homes?

Accepted Answer

Agents complete KYC (Know Your Customer) verification via Veriff — government document capture plus a live liveness check. Verified agents receive a badge visible on all their listings and in direct chat.

Question 6

What property types are available on Heaven Homes?

Accepted Answer

Heaven Homes lists residential homes, apartments, villas, commercial offices, retail units, warehouses, land plots, industrial estates, mixed-use developments, and construction/investment projects — for sale, for rent, short-term, and as investment opportunities globally.

Question 7

Is Heaven Homes available outside the UK?

Accepted Answer

Yes — Heaven Homes is a truly global platform, covering every country on Earth. Properties are listed in USD, GBP, EUR, AED, JPY, and more, with live currency conversion on every listing.

Question 8

How does the escrow system work?

Accepted Answer

Heaven Homes has a built-in escrow wallet. When you pay a deposit or invest in a property, funds are held securely in escrow until all transaction conditions are met — protecting both buyer and seller throughout the process.

Question 9

How is Heaven Homes better than Rightmove or Zoopla?

Accepted Answer

Unlike Rightmove and Zoopla — which are search engines that send you away to call an agent — Heaven Homes lets you message and video call agents instantly inside the app, book a call slot in their calendar, pay a deposit in seconds through escrow, verify their KYC identity, and track the entire transaction. All in one place.

Question 10

How is Heaven Homes different from Airbnb?

Accepted Answer

Airbnb only handles short-term rentals. Heaven Homes covers every property type — sales, long-term rental, commercial, land, industrial, investment, and construction projects — globally. Plus encrypted messaging, HD video calls, crypto payments, escrow, Luna AI, and a full social community that Airbnb doesn't have.

HEAVEN HOMES