Heaven Homes · Luna Answers
Answered by Luna AI

How does the Heaven Homes escrow system work?

Heaven Homes has a built-in escrow wallet that holds buyer funds (fiat or crypto) until transaction conditions are met. It protects both buyer and seller during a property transaction.

Flow:
1. Buyer commits to a property and selects "Pay deposit / pay in full via Heaven Homes escrow"
2. Buyer sends payment (Stripe card, PayPal, or one of 6 supported cryptocurrencies)
3. Funds are held in escrow — fiat in a regulated payment-services account, crypto in a Heaven Homes multi-sig wallet
4. Seller sees the deposit confirmation in their dashboard
5. Conditions agreed upfront (e.g. "release on title transfer", "release after 30-day completion period") must be met
6. Either both parties confirm completion (instant release), or the timer expires, or a dispute is raised
7. Funds released to seller's chosen payout method (bank, PayPal, or crypto wallet)

  • Specifically what Heaven Homes guarantees:
  • Funds are never co-mingled with Heaven Homes' operational accounts
  • Crypto is on-chain verifiable at every step
  • Dispute resolution is human-assisted with on-record evidence
  • If we receive a court order to freeze a transaction, we comply
  • Heaven Homes is not the legal counterparty to the underlying property transaction — the buyer and seller (and their lawyers) are
  • Fees:
  • 0% for the first 12 months of an agent's Heaven Homes membership
  • Standard fee after the trial: 1.0% of transaction value, paid by seller, capped at $10,000
  • No fee for buyers

Heaven Homes is registered as a money services business in the UK (Bodhisla LTD).

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